Terms and Conditions

1. Agreement to Terms

By accessing and using Pyonix's website and services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you may not access our services.

These terms apply to all visitors, users, and others who access or use our AI development, web development, and digital marketing services.

2. Services Description

Pyonix provides various technology services including but not limited to:

• AI and Machine Learning Solutions
• Custom AI Development
• Agentic AI Systems
• RAG Systems and LLM Integration
• Web and App Development
• CRM Services
• Digital Marketing Solutions
• AI Chatbots and Web Applications

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.

3. User Responsibilities

When using our services, you agree to:

• Provide accurate and complete information
• Maintain the confidentiality of your account credentials
• Use our services only for lawful purposes
• Not engage in any activity that could harm or interfere with our services
• Respect intellectual property rights
• Comply with all applicable laws and regulations

4. Intellectual Property Rights

All content, features, and functionality on our website, including but not limited to text, graphics, logos, images, and software, are the exclusive property of Pyonix or its licensors and are protected by international copyright, trademark, and other intellectual property laws.

For custom development projects, intellectual property rights will be defined in individual project agreements. Upon full payment, clients typically receive ownership of custom-developed solutions, while Pyonix retains rights to underlying frameworks, libraries, and reusable components.

5. Payment Terms

Payment terms for our services are as follows:

• Payment schedules will be outlined in individual project proposals
• All prices are in USD unless otherwise specified
• Late payments may incur additional fees
• Refund policies are project-specific and will be outlined in agreements
• We reserve the right to suspend services for non-payment

6. Confidentiality

Pyonix respects the confidentiality of all client information. We will not disclose any confidential information shared during the course of our engagement without prior written consent, except as required by law.

Clients are similarly expected to maintain confidentiality regarding proprietary methodologies, processes, and information shared by Pyonix during project execution.

7. Service Level and Warranties

While we strive to provide high-quality services, Pyonix provides its services "as is" and makes no warranties, express or implied, regarding:

• Uninterrupted or error-free operation
• Specific results or outcomes
• Compatibility with all systems or platforms
• Complete security from cyber threats

Specific warranties and service level agreements will be outlined in individual project contracts where applicable.

8. Limitation of Liability

To the fullest extent permitted by law, Pyonix shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses resulting from:

• Your use or inability to use our services
• Any unauthorized access to or use of our servers
• Any bugs, viruses, or similar harmful components
• Any errors or omissions in content
• Any third-party conduct or content

9. Indemnification

You agree to indemnify, defend, and hold harmless Pyonix and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising from your violation of these Terms or your use of our services.

10. Termination

We reserve the right to terminate or suspend access to our services immediately, without prior notice or liability, for any reason, including but not limited to breach of these Terms.

Upon termination, your right to use our services will immediately cease. Provisions that by their nature should survive termination shall survive, including intellectual property provisions, warranty disclaimers, and limitations of liability.

11. Third-Party Services and Links

Our services may integrate with or contain links to third-party websites, services, or APIs. Pyonix is not responsible for the content, policies, or practices of any third-party services.

Your use of third-party services is subject to their respective terms and conditions.

12. Data Protection and AI Services

When providing AI and machine learning services, Pyonix may process client data. We commit to:

• Processing data only as necessary to provide services
• Implementing appropriate security measures
• Not using client data to train general AI models without explicit consent
• Complying with applicable data protection regulations
• Providing data handling details in project-specific agreements

13. Modifications to Terms

Pyonix reserves the right to modify these Terms at any time. We will provide notice of significant changes by posting the new Terms on this page and updating the "Last Updated" date.

Your continued use of our services after changes become effective constitutes acceptance of the revised Terms.

14. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law provisions.

Any disputes arising from these Terms or your use of our services shall be resolved through good faith negotiation. If negotiation fails, disputes may be resolved through binding arbitration or in courts of competent jurisdiction.

15. Contact Information

If you have any questions about these Terms and Conditions, please contact us: